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Contact Customer Service

If you'd like to get in touch, our Theatrix Support Team is standing by and will gladly respond to your query. Contacting Theatrix is now easier than ever, simply choose the method that suits you.


We’re here and ready to help please call

1800 791 255

You will need a landline or cellular phone service to make a call to us.


We’re here and ready to help please email

Please include as much detail as possible. If you’re already a subscriber, include your account’s email address (if different) and how you subscribe to us (such as through our website, Telstra TV or Roku etc). If you’d like us to call you back, please include a convenient call back window and your time zone.

You will need an internet connection.